Shipping policy

Body Evolution Boutique – Shipping Policy Effective Date: September, 2025 Thank you for shopping at Body Evolution Boutique. Below are the shipping terms for orders placed through our site. By placing an order, you agree to these terms. ⸻ 1. Order Processing • Orders are processed Monday through Friday (excluding public holidays). • Once an order is placed and payment is confirmed, please allow 1-2 business days for order processing (packing, labeling, etc.). • Orders placed after our daily cut-off time (e.g. 5:00 PM CST) will begin processing the next business day. ⸻ 2. Domestic Shipping (U.S.) • We offer multiple shipping options within the U.S.: • Standard Shipping • Expedited / Rush Shipping (3-4 day) • Overnight Shipping (where available; extra cost) • Shipping charges are calculated at checkout based on weight, destination, and shipping speed. • Estimated delivery time for standard shipping: 5–7 business days after order is shipped. 3. International Shipping. • International shipping charges depend on destination, package weight, and any customs/duties. These are paid by the customer. • Estimated transit time: 7-21 business days, depending on the country. • Please note that import duties, taxes, and customs clearance fees may apply—these are the responsibility of the recipient. ⸻ 4. Tracking & Notifications • Once your order ships, you will receive a confirmation email with a tracking number. • Please allow up to 24 hours for tracking information to become active. • If you don’t receive a tracking email within 3 business days after placing the order, please check your spam/junk folder. If not there, contact us at relax@bewellnessbr.com 5. Lost, Delayed, or Damaged Shipments • Body Evolution Boutique is not responsible for delays caused by carriers (USPS, UPS, FedEx, etc.), customs, weather, or other circumstances beyond our control. • If the tracking number shows a package was delivered, but you have not received it, you must contact the carrier. • For damaged items: please keep all packaging and photo‐document the damage and contact us within 24 hours of delivery so we can assist with a claim. ⸻ 6. Returns / Exchanges (related to shipping) • Original shipping costs are non-refundable unless the item is defective or we shipped the wrong item. • Return shipping is paid by the customer, except in the cases of defective or incorrect items. • For exchanges, you may be required to cover return shipping and any additional shipping fees if selecting a faster shipping option. 7. Shipping Exceptions & Special Cases • Seasonal demand or promotional periods may increase processing times. • Certain remote or rural addresses may incur additional delivery time or charges. • If you need expedited shipping for a special date (e.g. event), contact us before placing the order so we can try to accommodate.